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Frequently Asked Questions
Below is a list of frequently asked questions regarding products, ordering and shipping processes, returns, billing and customer service.
- How do I change my payment information for an order?
- Is there another method of payment I can use for my order other than a credit card?
- Is shopping online with your company secure?
- How do I change my order information for an incorrectly selected item?
- How do I change the address for an order?
- Can I save my billing and shipping information for future orders?
- How do I locate a specific item I want to buy?
- Where can I see a list of everything I ordered?
- What if I need more of a description about the item(s) Im ordering?
- Where is my order?
- Why is my order not complete? (Only received 2 of 3 items)
- How long will it take me to get my order?
- Can shipment be made outside of the US?
- How do I contact someone for Customer Service?
- How do I return an item?
- How do I cancel an order that has not yet been filled?
- How do I check stock availability?
- Do I get a discount when ordering several items or ordering in bulk?